Support Center
In-App Support
Get help directly from the app
Settings → Help & Support
Frequently Asked Questions
How do I create an account?
Download the Kandor app from the App Store or Google Play Store. Open the app and tap "Sign Up" to create your account using your email address.
How do I track my basketball stats?
Navigate to the Stats section in the app. You can manually input your game statistics or sync with supported leagues for automatic tracking.
Can I join multiple teams?
Yes! You can be part of multiple teams and leagues. Go to Teams in your profile to join or create teams.
How do I reset my password?
On the login screen, tap "Forgot Password?" and enter your email address. We'll send you instructions to reset your password.
Is my data secure?
Yes, we take data security seriously. All data is encrypted and stored securely on EU servers.
How do I delete my account?
You can delete your account from the app settings.
Report a Problem
Please include the following when contacting support:
- Your device type and OS version
- App version number
- Description of the issue
- Steps to reproduce the problem
- Screenshots if applicable
Feature Requests
Have ideas? Send suggestions to support@kandor.me with "Feature Request" in the subject.