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Support Center

📧 Email Support

Get help from our support team

support@kandor.me

Response time: 24-48 hours

📱 In-App Support

Get help directly from the app

Settings → Help & Support

Frequently Asked Questions

How do I create an account?

Download the Kandor app from the App Store or Google Play Store. Open the app and tap "Sign Up" to create your account using your email address.

How do I track my basketball stats?

Navigate to the Stats section in the app. You can manually input your game statistics or sync with supported leagues for automatic tracking.

Can I join multiple teams?

Yes! You can be part of multiple teams and leagues. Go to Teams in your profile to join or create teams.

How do I reset my password?

On the login screen, tap "Forgot Password?" and enter your email address. We'll send you instructions to reset your password.

Is my data secure?

Yes, we take data security seriously. All data is encrypted and stored securely. Read our Privacy Policy for more details.

How do I delete my account?

You can delete your account from the app settings or visit our account deletion page for detailed instructions.

Report a Problem

Experiencing issues with the app? Please include the following information when contacting support:

  • Your device type and OS version
  • App version number
  • Description of the issue
  • Steps to reproduce the problem
  • Screenshots if applicable

Feature Requests

Have ideas for new features? We'd love to hear from you! Send your suggestions to support@kandor.me with "Feature Request" in the subject line.

Business Inquiries

For partnerships, sponsorships, or business-related inquiries, please contact us at support@kandor.me